Having Issues in Oracle?

Display glitches, access errors, or unresponsive pages are often fixed by clearing your cache or updating browser settings.

We have created a guide for Chrome, Firefox, and Edge. Because of the Redwood user interface (RSSP), these settings are required for Oracle to work properly. 

 

👉 Review the Browser Settings Guide

Don't Forget to Update the Suggested Buyer Field

Procurement Services is seeing more requisitions in their queue than usual. One reason is that the Suggested Buyer field is not being updated properly. This field tells the system who is responsible for initiating the purchase order (PO). If left blank when it should be filled, requisitions end up routed incorrectly, which slows things down for everyone. 

Here is a quick guide:

Reminder: Always double-check your requisition before submitting to ensure the appropriate Buyer is listed. This small step helps keep transactions moving smoothly and reduces extra workload on central buyers. 
 
To verify the Suggested Buyer Field, navigate to the Edit line button.
The Suggested Buyer field is in the Supplier section. 
Southwest Seat Selection
With the recent changes at Southwest, seat selection will no longer be available in Concur for flights departing on or after January 27, 2026, when assigned seating takes effect for Southwest. Travelers will not be able to load the seat map (see below).

A notice has been added in Concur for Southwest Travelers with instructions on how to select their seat:

"For travel after January 27th, for the time being, after completing your Southwest Airlines flight reservation in Concur, please log into your Rapid Rewards Account via southwest.com or your mobile application with your Rapid Rewards number and Flight confirmation to select your seat. We are waiting for a technological update that will allow for the seat selection to occur within Concur."

Delegates should be prepared to share this message with their Travelers and help ensure they understand how to select seats until the option becomes available in Concur.

Reference Guide on Giving Gifts to Employees/Non-Employees

The guide has been updated with the latest policy clarifications and limits. Whether you are recognizing a staff member, thanking a volunteer, or planning a giveaway, this guide helps ensure compliance with UC policies and funding rules.

👉  Click here to read the updated guide.

Office Hours Update

The monthly office hours launched to support the transition to new financial systems and reports will not be extended. BFS will continue to announce and host office hours as needed—such as when system, business process, or report enhancements go live. Watch for the upcoming September User Group invitation!

New Training Guides Available

Check out our latest training guides—quick references to help you navigate key financial and procurement processes.

ICYMI: Oracle Procurement Updates

If you are a Department Transactor or Requester and were unable to attend the most recent Procure to Pay Office Hours on August 15, we encourage you to watch a video of the session linked below, highlighting the changes that are now live in Oracle Procurement. Fast forward to 7:00 on the recording.

Known Issues Tracker 
Review the Known Issues Tracker for the latest information on issues affecting financial processes and reports. 

Insider News is brought to you by Business & Financial Services, delivering timely updates
on financial systems, reports, and business processes to support your work.

Visit Our Website | Announcements


900 University Ave., Riverside, CA , 92521